Full Service Food and Beverage

Unlike Quick Service Food and Beverage, Full Service Food and Beverage is not a terribly common role for CP’s and ICP’s.  It is important to realise that whilst this role places you in Full Service or Table Service restaurants, you will not be working as a waiter/server.  As a FSFB CP/ICP, you will work as a seater, grouping guests, finding and making reservations, using seating charts, co-ordinating with the servers, rolling silverware and clearing tables.  In this role you will also be trained to work with Disney’s ADR (Advanced Dining Reservation) system and the Disney’s Dining Plans.   

Here’s the official description of the role:

Full Service Food and Beverage - non-tipped

•          Greeting and seating Guests in restaurants
•          Managing a seating chart and resolving Guest situations
•          Utilizing a computerized reservation/seating system
•          Cash handling - both manual and using computerized registers
•          Rolling silverware, folding napkins, and keeping area stocked
•          Light cleaning, multi-tasking

That’s all I can really tell you about this role at the moment.  Once I’m on my program I will try to find out more information and update this page accordingly.

Return to Roles & Role Checklist